SkillsFuture Portal Fully Restored Following Disruption

SINGAPORE: The SkillsFuture portal is back in full operation as of Wednesday, December 31, after a temporary disruption linked to the expiration of a one-time S$500 credit top-up.

Reports of issues began surfacing just after 10:20 PM on Tuesday, when users found that the MySkillsFuture website was inaccessible. SkillsFuture Singapore (SSG) confirmed the problem early Wednesday, citing a “system issue.”

In a Facebook update, SSG reassured users that all SkillsFuture Credit claims, including those credits set to expire soon, would be processed as soon as the system was restored. “Rest assured that your SkillsFuture Credit claim will be approved once the system is back up. We will notify you when it is time to submit your claim,” the post stated.

Additionally, a notice on the MySkillsFuture portal mentioned that users might still experience “intermittent disruption” to various digital services on Wednesday. It suggested users visit the portal directly to submit their SkillsFuture credit claims.

In response to inquiries, SSG announced at 7 AM on December 31, 2025, that the technical difficulties had been resolved and the MySkillsFuture portal was now fully functional. “SSG is coordinating with training providers to reach out to individuals whose claims were impacted during the downtime,” the organization noted.

Key Takeaways from the SkillsFuture Portal Incident

Despite the temporary setback, the SkillsFuture portal’s swift recovery aims to ensure that users can continue to access their credits without further disruptions. SSG’s commitment to resolving the issues quickly reflects its dedication to supporting Singapore’s skills development initiatives.